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How to cope if your business is disrupted

Business continuity is an essential part of any business.

It’s a good idea to have a business continuity plan in place to protect your business and help it respond, recover, resume, and restore following disruption.  It has been proven to minimise the risk of disaster and maximise your ability to recover.

A good business continuity plan should provide clear time-based direction, should be adaptable, enabling your business to respond to a range of disruptive incidents, be concise, only containing relevant information and applicable to those that will use it.

A business continuity plan should be considered in what your business does day to day, not just what it would do in times of difficulty. The planning process can broadly fit into 5 steps:

  • Service levels – considering any external requirements whether industry standards, legislation or contractual levels of service
  • Risk analysis – setting of minimum level of service required to maintain service to main customers
  • Emergency action planning – what your business would do immediately in the event of an incident
  • Business Recovery Planning – how your business plans to recover, and the processes and assistance required to do so
  • Testing and Maintaining the Plan – the essential testing, validating and updating of the plan

There is no doubt that business continuity planning is essential for your business to build resilience to interruption, and protect your ability to provide products and services to your customers.

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Information provided by Aviva.